Help Center Documents
DOCUMENTS
Goods Return Form
Please include a copy of this form with your returned goods. A credit will not be processed unless all information is completed.
HID Order Form
HID 125kz Prox Credentials Programming Order Form. This order cannot be cancelled or returned for credit
Account Access Form
For approved credit accounts holders only. Teracom Solutions account portal to gain access to your account details.
Warranty Statement
Purchaser's Statutory Rights
Goods come with guarantees that cannot be excluded under the Australian consumer law.
Fault Testing Form
Please include a copy of this form with your repairable goods.
FRM Configuration Form
Ordering a Teravision Facial Recognition Machine, press the link below to send through our custom configuration form to configure your devices