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Teracom Solutions Pty Ltd
Monitoring Services


24/7 back-to-base security monitoring – Ultimate peace of mind for protecting what matters to you most

Always ready to respond

With our 24/7 alarm monitoring service in place, you’ll never miss an alarm activation again. The skilled operators at our Securitas Operations Centre (SOC) are always ready to respond. If your alarm goes off, no matter what time of day or night, we'll instantly assess the situation and notify you or your keyholders within seconds. It’s the fastest way to find out about security or fire risks and ensures the most appropriate action is taken when it matters most.

Our operators are highly trained to provide calm and clear communications, so whenever you need to hear from us, you can be reassured that we’ll be right by your side until an issue is resolved.

Teracom Remote alarm verification
Teracom Remote area protection
Teracom Remote video patrolling
Teracom Remote entry/exit management

24/7 Security Monitoring

Teracom Solutions  recommends 24/7 back-to-base monitoring for all security alarm systems. In the event of an alarm being activated, a signal will be sent to the monitoring center where staff will action it in accordance with your predetermined response plan. Without monitoring you are relying on a passerby or neighbor to notify the appropriate authorities when they hear your audible siren or see visible signs of an emergency. All to often they are ignored.

CCTV Monitoring Services

Imagine you've paid good money to have your CCTV cameras installed and have opted to have your security system monitored. You think your home or business is safe. But then the day comes when something happens. Maybe it's an intruder on your property. Perhaps it's a break-in at your store. All you know is that you trusted your CCTV security systems would be your first line of defence. Now, imagine discovering your security monitoring firm simply weren't providing you with the service you expected. Calls to emergency services were made too late. The CCTV footage is grainy and unuseful. And you're left with property damage, stolen goods and little evidence to get your perpetrator.

Virtual Guard Monitoring Services

Virtual guards, also called remote guards, monitor your security system and watch your surveillance cameras from a central guard station off-site location. The trained professionals used to monitor your security systems won't be on your site but instead monitor remotely, at considerable savings costs to you. Get the benefits of years of security experience at a quarter of the cost of employing traditional guards.

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Teracom Solutions Pty Ltd 2021