What stays under your control
Each worker drafts, plans and organises. It never sends, books, buys or pays for anything -- it prepares the decision and a person executes it. It never enters or repeats a payment detail, a passport or licence number, a date of birth, or a frequent-flyer or loyalty number, and it never stores one. It gives no legal, employment or tax advice: what an award requires, what overtime or a call-back is owed, and whether a message creates a commitment are questions for a qualified adviser or a lawyer, and it names them rather than answering them. It never writes as the executive without their review and never represents them externally. Where somebody is stranded, unwell or unsafe, that goes to a person who can act, and to emergency services, before it goes into an itinerary or a document.