Service request
Something not working, or a job you need booked in. Tell us what is going on and we will come back with a time.
Resources
Submit a request
Book a job, get a recorder unlocked, or open an account. These go straight to the team who does the work.
Every request here reaches the same people who would answer the phone, and tells them what they need to know before they ring you back — which usually saves a call and sometimes saves a visit.
If it is urgent, ring us on +61 3 9708 2685 rather than filling anything in. A form is better than a voicemail, but worse than a conversation when something is down.
Recorder password reset
Locked out of a recorder. It happens constantly, and it is fixable -- but not remotely, and not without proof the gear is yours.
Trade account application
30-day credit or trade cash accounts. Call us on +61 3 9708 2685 and we will send you the application — online applications are coming.
Not sure which one you need?
Tell us what is happening and we will point you at the right thing, or just deal with it.