Submit a request
Book a job, get a recorder unlocked, or open an account. These go straight to the team who does the work.
Every request here reaches the same people who would answer the phone, and tells them what they need to know before they ring you back — which usually saves a call and sometimes saves a visit.
Filling one in takes a couple of minutes and gets the details down in one go, rather than being repeated over the phone. We will come back to you to confirm.
Service request
Something not working, or a job you need booked in. Tell us what is going on and we will come back with a time.
Start this requestRecorder password reset
Locked out of a recorder. It happens constantly, and it is fixable -- but not remotely, and not without proof the gear is yours.
Start this requestTrade account application
Open a trade account, on 30-day terms or cash. Ten minutes, and you only answer the questions that apply to you.
Start this requestNot sure which one you need?
Tell us what is happening and we will point you at the right thing, or just deal with it.