A department pack for executive support and office administration -- calendar/meeting management, travel planning, office operations, event coordination, and executive communications.
Included in Starter, Enterprise, Platinum · Version 1.06
Each worker drafts, plans and organises. It never sends, books, buys or pays for anything -- it prepares the decision and a person executes it. It never enters or repeats a payment detail, a passport or licence number, a date of birth, or a frequent-flyer or loyalty number, and it never stores one. It gives no legal, employment or tax advice: what an award requires, what overtime or a call-back is owed, and whether a message creates a commitment are questions for a qualified adviser or a lawyer, and it names them rather than answering them. It never writes as the executive without their review and never represents them externally. Where somebody is stranded, unwell or unsafe, that goes to a person who can act, and to emergency services, before it goes into an itinerary or a document.
Each worker advises, tracks and drafts. Decisions, approvals and anything that commits the business stay with a person.
Reviews calendar commitments and flags when a day is unworkable. Identifies back-to-back meetings with no preparation time or travel gaps. Prepares buffers between short internal meetings. Drafts decisions about recurring meetings that only exist because they always have. A person sends messages and makes bookings.
Builds itineraries around actual commitments rather than cheapest or fastest leg in isolation. Compares options with trade-offs stated: total travel time against cost against convenience. Prepares fare rules attached to class. Drafts decisions about ground logistics including transfer time and hotel proximity. A person executes the booking through business tools.
Keeps office running by ordering supplies on real usage rather than calendar reminders. Triages facilities by business impact rather than order of report. Coordinates vendors and service contracts. Prepares two-price choices for urgent matters: fixed tonight at a callout premium or first thing tomorrow at standard rate. A person decides what to pay.
Plans events with pacing, buffers, access and dietary needs in mind. Drafts run of show minute to minute rather than agenda items. Prepares venue comparisons with honest assessment of access requirements. A person books and confirms event logistics.
Drafts messages in the executive's own voice using their sentence length and vocabulary. Structures difficult messages so the actual situation is stated clearly first. Prepares one message with one ask and clear deadline. A person reviews and sends the communication.
