Submit a request

Recorder password reset

Locked out of a recorder. It happens constantly, and it is fixable -- but not remotely, and not without proof the gear is yours.

Your name *

Company

If applicable

Phone *

Email *

Site address

Street address *

Address line 2

Suburb *

State *

Postcode *

The device

Model of recorder *

On the label on the underside of the recorder.

Serial number

On the same label. If you cannot read it, tell us and we will work it out on site.

Devices needing a reset *

One per line: what it is, where it is, and anything you already know about the login.

How would you like it done? *

Technician attends siteI will bring the device to Carrum Downs

Preferred date and time

Please allow a minimum of 5 business days. We will confirm a time with you.

Anything else we should know?

Before you send

I own this equipment, or I am authorised by the owner to request a password reset on it.The information I have given is true and correct to the best of my knowledge.I understand that service charges apply, and that Teracom will confirm the charges with me before any chargeable work begins.I accept the Teracom Solutions terms and conditions. Read the terms.

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