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Vivotek

Taiwan-engineered IP cameras from a Delta Electronics company, known for panoramic and fisheye optics.

VSSOn-site VMSUp to 22,400 camerasVORTEXCloud platformBrowser and phonePersonVehicleLoiteringAI on the cameraColour below 3 lux
22,400cameras on one VAST Security Station system at its largest
128cloud channels included free when VSS connects to VORTEX
5 yearswarranty on most Vivotek network cameras and NVRs
NDAAand TAA compliant, designed and manufactured in Taiwan
Two ways to run it

VAST Security Station on site, or VORTEX in the cloud

The same AI cameras work with both, and the two connect, so a site can start on its own servers and add the cloud later. We help you choose on bandwidth, how long footage must be kept, your IT policy and how many sites you run.

Health monitoringDomesPanoramicBulletsSwitchesVSS serverOn your premisesUp to 22,400 camerasDeep SearchCase Vault reportsSwitch and drives
On-premise

VAST Security Station

Vivotek’s video management software for anything from a small business to a large around-the-clock operation. It records on your own servers, takes in the metadata the AI cameras send, and watches the network switches and drives as well as the cameras.

  • Deep Search by person, vehicle, attribute, path or likeness
  • Case Vault gathers clips into a report you can export
  • Health checks on cameras, switches and drive S.M.A.R.T. data
  • VORTEX Connect adds remote access with no VPN to set up
VORTEXCloud VMS and AI HubNo port forwardingCaféCloud camerasWarehouseCore+ AI NVRHead officeVSS + ConnectWebApp
Cloud

VORTEX

A cloud platform run from a browser or a phone. VORTEX cameras from 5 MP to 12 MP connect straight to the cloud with the AI built in, and VORTEX Connect brings existing ONVIF cameras in through a Core+ AI NVR or VSS.

  • Plug-and-play cameras with no recorder needed on site
  • Think Search finds events from a typed sentence
  • Updates and remote fault-finding handled from the cloud
  • ISO 27001 certified, with TLS 1.2 and AES-256 encryption
Analytics

What the AI actually does

Vivotek runs its analytics on the camera, so detection carries on even when the network drops and only events and metadata need to travel. These are the features we set up most often.

Woman, white top, carrying a backpack4 matches95%Foyer · 14:0289%Lifts · 13:5877%Car park · 13:4164%Street · 13:35Attributes logged by the camera make the search take seconds

Deep Search

Vision Object Analytics cameras tag every person and vehicle with details such as clothing colour and vehicle type as they record. Deep Search then filters on those details, plots a path across cameras and finds similar-looking people, on Vivotek NVRs, VSS and VORTEX alike.

Think Alert · new ruleTell me if anyone crouches by the back door after 10 pmBehaviourCrouchingCustom detectionWhereBack doorCamera 6WhenAfter 10 pmEvery night

Think Alert

In VORTEX you describe a behaviour, such as someone crouching, hands raised or a covered face, and Think Alert turns it into a detection rule with no coding. Advanced AI adds PPE checks and fall detection on supported cameras.

BankLoitering · 4 minWalk-up ATM lane

Smart VCA

Analytics that run on the camera itself: intrusion, line crossing, loitering, running, crowding, objects left behind or taken, restricted zones and illegal parking. The people detector is trained to ignore small animals, light rain and changing light.

Depot fencePerson · PTZ trackingKangaroo · ignored

Perimeter protection

AI or thermal cameras watch the fence line for people and vehicles. An alert can send a PTZ camera to follow the target, PTZs with Smart Tracking Advanced can track a person on their own, and a network speaker can play a warning.

1DX 5QTPlate read1DX 5QTPlate read 98%Allowed, gate openToyota · white · vanLane 2 of 2 · 06:48

Plate recognition

Plate cameras read Australian plates along with the make, colour and type of vehicle, and one camera can cover two lanes. Reads can open a gate through the access control system over Wiegand, and stay searchable by date, make or direction.

180° quadTillsLobbyAisle 4ExitDockOne 180° camera in place of three

Panoramic coverage

Single-sensor 180° cameras suit tills, lift lobbies and reception desks; dual and quad-sensor models cover warehouses, car parks and shopping centres. One panoramic camera can stand in for three standard ones, with the same analytics across the whole view.

The range

What Vivotek makes

Cameras

  • Dome, turret and bullet in S, V and C series
  • Chroma24 colour cameras for low light
  • 180° panoramic, single to quad sensor
  • PTZ with Smart Tracking Advanced
  • Thermal, box and VORTEX cloud cameras

Recording and software

  • Core+ AI and Core+ series NVRs
  • Recording servers and video decoders
  • VAST Security Station and VORTEX
  • Plug-ins for Genetec, Milestone and Network Optix

Onboard transport

  • Saloon and exterior cameras for trains and buses
  • Mobile NVRs

Networking and accessories

  • Commercial, industrial and outdoor switches
  • PoE extenders and injectors
  • Illuminators, lenses and enclosures
  • Network audio devices
How it fits together

A Teracom Vivotek system, end to end

ON SITEPLATFORMPEOPLEAI camerasObject analyticsPanoramic cameras180° multi-sensorPlate camerasGates and car parksNetwork speakersVoice warningsVSSVideo on siteVORTEXCloud and AI HubSecurity deskVSS clientPhonesVORTEX mobileTeracom monitoringAfter-hours alarmsCameras do the AI work themselves; VSS keeps video on site and VORTEX Connect carries it to the cloud

Vivotek cameras report to VAST Security Station on site, to VORTEX in the cloud, or to both through VORTEX Connect. Your team works from the security desk or a phone, and alarms can come through to our monitoring centre after hours.

Where we put it to work

  • Retail and chain stores
  • Property management
  • Schools and universities
  • Small and medium businesses
  • Commercial buildings
  • Factories and warehouses
  • Public transport
  • Councils and city surveillance
Teracom and Vivotek

What Teracom does on a Vivotek job

  1. Design

    Camera positions and lenses planned from the site drawings, with panoramic coverage, storage and bandwidth worked out before anything is ordered.

  2. Install and commission

    Every camera mounted, cabled and tuned, with analytics rules and search set up so the alerts mean something from the first day.

  3. Connect to monitoring

    Alarms and analytics events can come through to our monitoring centre for after-hours response.

  4. Look after it

    Signed firmware updates, licences and health checks handled on a maintenance plan, so the system stays current and supported.

From Vivotek: VAST Security Station · Vivotek product documents · Vivotek warranty policy

Vivotek has built its reputation since 2000 on IP camera engineering out of Taiwan, with particular strength in panoramic and fisheye optics — 180°/360° single-lens coverage — alongside conventional fixed and PTZ H.265/H.264 camera lines, video servers and central management software. It became part of Delta Electronics' Building Automation Business Group in 2017, giving it backing from one of Asia's larger industrial electronics groups.

For a technician, Vivotek's panoramic/fisheye range is a practical differentiator on jobs needing single-camera wide-area coverage — car parks, retail floors, open-plan offices — instead of stitching multiple fixed units together, and its H.265 lines target the same bandwidth and storage savings as competing platforms.

Vivotek product imagery

Interested in Vivotek products?

Visit the Teracom Store for current stock, pricing and availability.

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Vivotek Supplier & Installer, Melbourne | Teracom