Tecom Challenger

The Melbourne-engineered Challenger platform, unifying intrusion detection and access control on one panel since 1989.

DiscoveryWeb programmed65,000 users on boardWMS ProManagementSite maps, automationsArea armedDoor openedInput alarmMade in AustraliaAlarm and access
65,000users held on a Discovery panel with no expander needed
32 doorsof standard access control run from a Discovery panel itself
Since 1989when Tecom Systems first developed Challenger in Melbourne
Made in AUDiscovery is designed, developed and manufactured in Australia
Two generations

Discovery, or ChallengerPlus

Both panels run intruder alarms and access control from one set of users, areas and doors, and both are sold and supported in Australia by Aritech. We choose on the size of the site, the hardware already on the wall and how the system will be managed.

Programmed on webReadersDetectorsSirensKeypadsDiscoveryAll on the panel65,000 users, 32 doors16 inputs on board4G, Wi-Fi plug-insDIN rail mounted
The new core

Tecom Discovery

Discovery is Aritech’s newest Tecom panel. It keeps the Challenger feature set, adds programming from a web browser built into the panel, and mounts on a DIN rail. There is enough processing headroom for new features to arrive by firmware rather than extra hardware.

  • 65,000 users and 32 standard doors without expanders
  • 16 inputs, 4 relays, 2 siren outputs and 2 Wiegand reader ports on board
  • Works with ChallengerPlus peripherals
  • Plug-in 4G module and Wi-Fi adapter for comms and programming
ArmedBranch after hoursFront doorLocked 17:30Teller PIRArmedVaultArmedServer roomLockedRoller doorOpened 23:12Car parkIsolated
The proven panel

ChallengerPlus

ChallengerPlus builds on Challenger10 and Challenger V8, and works with their peripherals, so an older Challenger site can move up without rewiring every module. Thousands of programmable options let it follow each organisation’s own security procedures.

  • Ethernet, USB, PSTN and RS-232 on board
  • Configuration backed up to an SD card in the panel
  • Automated input testing to keep maintenance and compliance on track
  • ChallengerLEPlus, a compact panel for tight spaces
What it does

One system for alarms and doors

Tecom’s strength is how far one system can grow, from a single office to many sites. These are the parts our customers use every day.

FoyerOpen planDock doorKeypadLift 2CommsDock door held open, 18:42

Site maps in WMS Pro

WMS Pro is the web-based management software for Tecom systems. Guards, reception and managers work from site maps, while cardholders, access rights, photo ID cards and reports are handled in the same place.

TecomPlusAlarmWarehouse roller doorTonight 11:12 pmView videoIsolate inputAreasArm, disarmDoorsOpen, lockUsersPINs, cards

TecomPlus on your phone

The TecomPlus app connects through UltraSync to arm and disarm areas, open doors, isolate inputs and switch lights. It also edits users, PINs and expiry dates, and shows live and recorded TruVision video.

CardPINFobAppAccess granted08:21 Card, Foyer08:15 Lift 2, L407:58 PIN, Store07:44 Denied, Dock

Doors and lifts

Access control is built into the panel rather than added on, so doors and alarm areas share the same users and the same event history. Network Access Controllers add more doors and manage lift access as well.

WMS ProNAC TS1066To software or a panelFoyerRear exitLift 1Lift 2Car parkDiscoveryUp to 8 doors and lifts per controller, with its own power management

Network Access Controllers

The NAC connects straight to the management software or to a Discovery or ChallengerPlus panel. The 8-door TS1066 suits sites short on wall space, a 4-door version suits smaller jobs, and the TS1067E adds Wiegand readers.

WMS Pro · head officeDoors online48Areas armed6 of 9Inputs isolated2Automations12Door events per hourAutomations todayFoyer unlocked 07:30Lights on at disarmDock held, guard toldFoyer locked 18:00

Automations

WMS Pro automations run actions on a schedule or in response to an event, such as unlocking the foyer at opening time or acting on a door held open. Device asset tracking keeps service records for every controller and module.

UltraSyncEncrypted panel connectionMonitoring and the appHead officeChallengerPlusWarehouseDiscoveryBranchLEPlus panelMonitorApp

Monitored over UltraSync

UltraSync gives Tecom panels an encrypted link to the monitoring station and the TecomPlus app. Panels can report to monitoring, management software and third-party systems at the same time, with a backup path if one fails.

The range

What Tecom makes

Control panels

  • Discovery intrusion and access panel
  • ChallengerPlus
  • ChallengerLEPlus compact panel
  • Challenger10
  • Kits with a 16-area arming station

Door controllers and modules

  • Network Access Controller TS1066, 8 or 4 doors
  • TS1067E controller with Wiegand
  • Discovery 4G module and Wi-Fi adapter
  • Discovery enclosures in three sizes

Software

  • WMS Pro management software
  • Web Management System for Challenger10
  • Forcefield integrated platform
  • CTPlus programming tool

Apps and connections

  • TecomPlus mobile app
  • UltraSync encrypted connection
  • TruVision video in the app
  • C-Bus building automation link
How it fits together

A Teracom Tecom system, end to end

ON SITEPLATFORMPEOPLEDetectorsAlarm inputsArming stations16-area keypadsCard readersDoors and gatesNetwork AccessDoors and liftsTruVision camerasLinked videoTecom panelDiscovery, ChallengerWMS ProMaps, users, reportsUltraSyncEncrypted cloud linkSecurity deskWMS Pro site mapsManagersTecomPlus appStaffCard or PINMonitoring centreAfter-hours alarmsIntruder alarms, doors and lifts on one panel, from a single office to many sites

Detectors, arming stations, readers and Network Access Controllers report to a Discovery or ChallengerPlus panel, managed in WMS Pro. UltraSync carries alarms to the TecomPlus app and to our monitoring centre after hours.

Where we put it to work

  • Banks and credit unions
  • Retail
  • Schools and universities
  • Commercial buildings
  • Apartment blocks
  • Hospitals
  • Distribution centres
  • Transport infrastructure
Teracom and Tecom Challenger

What Teracom does on a Tecom job

  1. Design

    Areas, inputs, doors and lifts planned from the site drawings, and the right panel and controllers chosen, including what can be kept on an older Challenger site.

  2. Install and commission

    Panels, modules, detectors and readers installed and wired, every input tested, and users, areas and access levels programmed before handover.

  3. Connect to monitoring

    Alarms can report over UltraSync to our monitoring centre for after-hours response.

  4. Look after it

    Firmware, software maintenance, battery checks and input testing handled on a maintenance plan, so the system stays current and supported.

Tecom Challenger is a combined intrusion-detection and access-control panel platform first developed by Tecom Systems in Melbourne in 1989, and it remains one of the most widely installed integrated security panels across Australia and New Zealand. The current range is led by Discovery, designed, developed and manufactured in Australia, alongside ChallengerPlus and Challenger10, and pairs a modular, add-as-you-go hardware architecture with software that lets a single panel manage both burglar-alarm zones and access-controlled doors from one interface, rather than running separate systems — reducing hardware and programming overhead on combined intrusion-and-access sites.

The brand has passed through several corporate owners over its history and is currently sold and supported in Australia under the Aritech brand, part of Kidde Global Solutions (formed in December 2024 when Lone Star Funds acquired Carrier's fire and security business). Despite the ownership changes, Challenger's core panel architecture and backward compatibility with earlier hardware have been maintained, protecting existing installations from forced upgrades. It is a separate product line from Gallagher — the two are competing, not related, systems.

Tecom Challenger product imagery

Interested in Tecom Challenger products?

Visit the Teracom Store for current stock, pricing and availability.

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Tecom Challenger Supplier & Installer, Melbourne | Teracom