When using the Platform or any Teracom service, the Customer and its users must not:
- break any law, or help anyone else to;
- upload content they do not have the right to use, or that infringes someone else's rights;
- upload personal information without a lawful basis, or sensitive information they are not permitted to disclose;
- attempt to gain unauthorised access to the Platform, another customer's environment, or any system reachable from them;
- test, scan or probe the security of the Platform without Teracom's written permission;
- use the Platform to generate content that is unlawful, defamatory, harassing, deceptive or designed to impersonate a real person or organisation;
- use the Platform to send bulk unsolicited messages, or in breach of the Spam Act 2003 (Cth) or the Do Not Call Register Act 2006 (Cth);
- use the Platform to make automated decisions about individuals without meaningful human review;
- use the Platform for a high-risk purpose listed in Schedule 4 clause 4.12 without Teracom's written agreement;
- resell, sublicense or provide the Platform to a third party as a service, unless Teracom agrees in writing; or
- interfere with the Platform's operation, or place a load on it that unreasonably affects other customers.
Teracom may investigate suspected breaches and may suspend access under clause 4.9(c) or clause 13.3 of Part A.
This policy forms part of the Teracom Solutions Terms and Conditions of Trade. Part A of those terms covers liability, privacy and how disputes are resolved.